They can serve as a reference point for bedside staff and, therefore, it is important for them to be proficient in all aspects of nursing duties including the use of EHRs. Nursing leadership can directly impact issues related to EHR satisfaction and usability by creating a positive culture that focuses on staff engagement with an EHR and promoting EHR adoption and use. Not only is there benefit in knowing nursing documentation workflows in the EHR but capitalizing on EHR reporting features that show staff documentation compliance with both organizational and regulatory requirements can prove invaluable for nurse leaders. Nurse leaders should have awareness of the value between technology and nursing workflows and the resulting adoption of health information technology (HIT) (De Leeuw, et al., 2020). However, the absence of a direct patient care role does not negate the need for and importance of EHR competencies for nurse leaders. This may be because nurses in leadership positions are not providing patient care at the bedside. While the importance of end-user training for an electronic health record (EHR) is known, training for nurse leaders can be an afterthought for health care institutions.
Keywords: Nurse Leaders, Nurse Manager, Electronic Medical Record, Electronic Health Record, Training, Information Technology Background Outcomes: Using descriptive statistics, attendees reported improvement in mean scores related to system functioning over pre-test scores.Ĭonclusions: Due to positive feedback, this training will continue to be offered on a quarterly basis for nurse leaders. All participants were given a survey using a five-point Likert scale to assess knowledge before and after class completion. Two subsequent classes (n=23) were conducted virtually due to the pandemic with topics including manager lists, audits, downtime, reports, and unit workflows. Problem: An EHR training class was being requested but did not exist for nurse leaders in roles such as directors, managers and charge nurses.Īpproach: A pilot, instructor-led class was developed specifically for nine nurse leaders in January 2020. While nurses in leadership positions must be familiar with staff nurse functionality, they also have very different system needs. Online Journal of Nursing Informatics (OJNI), 25 (2), Abstractīackground: Electronic health record (EHR) training at our organization was historically catered toward staff nurses. Electronic health record training for nurse leaders. CITATION: Carson, N., Campbell-Smit, B., Walters, W., Sharp, K., & Smailes, P.
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